Genome-Based Diagnostics
Effective Date: [September 2024]
Genome Based Diagnostics (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you access our website, purchase our products, or use our services.
By using our website, you consent to the practices described in this Privacy Policy.
A. Personal Information
We may collect personal information you voluntarily provide, including:
-Full name
-Email address
-Shipping and billing address
-Phone number
-Payment information (processed by third-party payment processors; we do not store full payment details)
-Order history and transaction details
B. Health-Related Information
In connection with diagnostic testing services, we may collect limited health-related information necessary to fulfill your order, including:
Sample identifiers
-Test-related information you submit
-Test results generated through laboratory processing
We collect and use health-related information only to the extent necessary to provide requested services.
C. Automatically Collected Information
We may automatically collect information such as:
IP address
Browser type and device information
Pages viewed and time spent on the website
Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide diagnostic testing services
Communicate regarding orders, results, or customer support
Improve website functionality and user experience
Conduct internal analytics and quality assurance
Comply with legal, regulatory, and contractual obligations
Prevent fraud, misuse, or unauthorized access
3. How We Share Information
We do not sell personal information.
We may disclose information to:
Service providers (e.g., payment processors, shipping carriers, hosting providers, analytics tools)
Laboratory or medical partners solely for test processing and reporting
Legal or regulatory authorities if required by law or to protect our rights
All third parties are contractually obligated to safeguard information and use it only for authorized purposes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable essential website functionality
Analyze site usage and performance
Improve customer experience
You may manage cookie preferences through your browser settings. Disabling cookies may limit certain site features.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
However, no data transmission or storage system can be guaranteed to be 100% secure.
6. HIPAA and Health Information Disclaimer
Genome Based Diagnostics is not always a “covered entity” under the Health Insurance Portability and Accountability Act (HIPAA). However, we apply privacy and security practices designed to protect sensitive health-related information in accordance with applicable laws and industry standards.
7. Your Privacy Rights
A. General Rights
Depending on your location, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of non-essential communications
Requests may be subject to identity verification and legal limitations.
8. California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
Your Rights Include:
Right to Know what personal information we collect, use, and disclose
Right to Request Deletion of personal information, subject to legal exceptions
Right to Non-Discrimination for exercising your privacy rights
We do not sell personal information as defined by CCPA.
Exercising Your Rights
To submit a request, contact us using the information below. We may verify your identity before processing requests.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Children’s Privacy
Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.
If you have any questions about our Privacy Policy, please contact us at:
support@genomebaseddiagnostics.com
Or visit our contact page.